- Report: #828737
Report - Rebuttal - Arbitrate
Complaint Review: hotmoviesale.com
hotmoviesale.comPO 8652067 Boca Raton, Florida United States of America
hotmoviesale.com Best Brand Values illegally entered me into a discount program and charged me $12/mo for months Boca Raton, Florida
*Consumer Comment: I too was ripped off
*UPDATE Employee: HotMovieSale Membership
I had no idea that I was being charged monthly since I had not used that debit card for quite a while and it was attached to a nearly dead bank account that I don't add to. But it had overdraft. Nonethless, I finally caught this and called the company. All they could do was apologize for my confusion and not being satisfied with their discount program which I never used, never knowing I had it. I was just buying a DVD on EBAY.! They cancelled my "membership" and refunded two months, and that was it. They would not allow me to complain higher and used plausible denial for their lack of dislaimer or agreement and non-existent confirmation protocol. I was charged $12 per month for several months without my knowledge or permission.
This company is unethical and misleading, and their problem resolution was far from substantive or satisfactory. I will never give any recommendation, but will gladly warn and advise anyone against this company.
This report was posted on Ripoff Report on 01/25/2012 09:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/hotmoviesalecom/Boca-Raton-Florida-33431/hotmoviesalecom-Best-Brand-Values-illegally-entered-me-into-a-discount-program-and-charge-828737. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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