- Report: #1091558
Report - Rebuttal - Arbitrate
Complaint Review: Larry H Miller Dodge
Larry H Miller Dodge8665 W Bell Rd Peoria, Arizona USA
Larry H Miller Dodge I was lied to and publicly humiliated by Alfie Safa in the finance department. Peoria Arizona
*Consumer Comment: Google ( alfie safa reviews )
*Author of original report: Refunded but it doesnt change my experience
*Consumer Comment: Lisa Marie,
*Author of original report: Response
*Consumer Comment: What Does The Contract Say?
*Consumer Comment: Auto dealer fraud investigator,
*Consumer Comment: Lisa Go Google Larry H Miller reviews And look what pops up on the first page It sure makes me feel that he does not care about its customers were he does not know
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I am a single mother of 6, and went into Larry Miller Dodge with the promise that with my small down payment (I had been hit by another driver and my previous vehicle totaled unexpectedly) that they would get me financed and into a car, or they would not waste my time. They made it sound like they had respect for me as a person. I was very wrong.
They played the classic game that all auto dealers play. I drove for six days before a man named Alfie Safa called me and said they needed an additional $900 down or they would not get me financed. I said ok, I do not have it, so when can I bring you your vehicle back and get my money back? They informed me that I should bring it back asap. I stayed in contact with them for an additional 24 hours to make sure nothing changed and I definitely was going to need to bring the car back and they continually advised me to do so. They also continued to assure me that I would get my down payment back.
When I got to the dealership with the car, my children in tow. Alfie proceeded to publically humiliate me saying that I was a liar, and he never spoke to me demanding more money. He told me that he was the man that makes the ultimate decisions around there and that he would never give us our money back. He said that I was the one backing out of the deal and therefore was forfeiting my 500 dollars I had given them.
I began to cry, asking him why he was doing this to me. He laughed at me and continued to advise me that he has every right to keep my money and that I could leave his office. In my 27 years of life, I have never been treated so badly by someone I had never met. It felt like a nightmare when he laughed in my face saying that he had never spoken to me and that I was a liar.
I walked out with no car and no refund.
Please never purchase a vehicle from Larry Miller Dodge. They ill take advantage of your needs and stomp on you afterward.
Lisa, Glendale Arizona
This report was posted on Ripoff Report on 10/12/2013 07:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Larry-H-Miller-Dodge/Peoria-Arizona-85382/Larry-H-Miller-Dodge-I-was-lied-to-and-publicly-humiliated-by-Alfie-Safa-in-the-finance-d-1091558. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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