Ocwen Loan Servicing LLC Refuse to provide payoff Carol Stream Illinois

We have been contacting Ocwen Loan Servicing, LLC since last month trying to get a payoff amount for the mortgage for a house I have sold.  I have contacted them twice and the title company has contacted them 3-5 times requesting a payoff amount.  They stated initially it could take up to 4 days to get it.  After 4 days, they were contatcted againg because we had not received the payoff information.  Again time passes and still no payoff amount.  We have continued to contact them, get sent to their call center in India and told it will be 24-48 hrs to get that information and yet it never shows up.  Each delay leading to more accrued interest that I will have to pay on a loan I want to payoff and a home I no longer own.