- Report: #1099791
Report - Rebuttal - Arbitrate
Complaint Review: Public Storage
Public Storage604 Park Ave Cranston, Rhode Island USA
Public Storage STAY AWAY!! RIP OFF!! CORPORATION DOES NOT CARE & NOBODY TO TURN TO!! THEY CAN"T GET THEIR PRICES RIGHT - NEVER IN PUBLICS FAVOR!!! Cranston Rhode Island
*Author of original report: WOW...real genus - quite obvious you work there
*Consumer Comment: A little confused..
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THESE PEOPLE ARE CROOKS - RUN!!!! They promise low rates, however there is always a 'mistake' on your bill, they state Corporate needs to fix it, but it takes a long time. Well I am moving out because Corporate has never fixed THEIR mistake and I often show up at the unit and can't gain access!! I have gone up the management chain and I can ASSURE YOU THEY DO NOT CARE!!!! NEVER A CALL BACK AND NEVER A RESOLUTION!! I was put in some very bad situations, I employed help and we could not gain access for a week straight.
There is always garbage everywhere, the neighborhood is very scary, especially when you have to go alone. The gate is often broken and the sensor lights are USELESS!!! They stay on for no more than 5 min at a time then you.re in the pitch dark ~ wandering the halls hoping to trip a sensor. I was all of the way in the back of my storage unit attempting to find something and couldn't find my way down...OFTEN...VERY SCARY!!
I've called Corporate care numerous times hoping for help but NOTHING!! Their job is to make you go away!! SO UNLESS YOU FEEL LIKE MOVING AGAIN IN A FEW MONTHS FIND A PLACE YOU CAN COUNT ON!! SHAME ON YOU PUBLIC STORAGE!!!! I HATED MY EXPERIENCE AND WILL SHOUT IT TO THE MOON!!!!!
This report was posted on Ripoff Report on 11/16/2013 04:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Public-Storage/Cranston-Rhode-Island-02910/Public-Storage-STAY-AWAY-RIP-OFF-CORPORATION-DOES-NOT-CARE-NOBODY-TO-TURN-TO-THEY-1099791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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