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Report: #172968

Complaint Review: Tiger Direct-Onrebate.com - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: Mustang Oklahoma
  • Author Confirmed What's this?
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  • Tiger Direct-Onrebate.com Miami, Florida U.S.A.

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I sent in several rebates in September 2005 and Onrebate paid all but one 40.00 rebate that states on the site the documents were never received. I also submitted a rebate in December for a monitor which has a white spot on almost the middle of the screen for $95.00 which Onrebate site states awaiting paperwork. Supposedly my mail is "lost", which I wrote to both companies and let them know that my mail seems to never get lost unless I am filing for a rebate. I also wrote my return address on the rebate envelope so if it actually did get "lost" I would know because of the returned envelope. Tiger Direct offers a rebate guarantee if you go to the post office and pay for proof of mailing. I did not do so. So now I am out $135.00. I wrote emails to them both and told them how I felt about it since I know and they know that I cannot possibly prove they actually received the rebates that were "lost". So rebate buyer beware! I may not get the rebate but I think they are dishonest and unethical. If enough people complain then maybe the Attorney General, or the Better Business Bureau will look into their "lost" mail..I for one think rebates should be canned! A product is not cheap if they never send the rebate! I was not too surprised to see all the complaints here about these companies after what happened to me

Deena
Mustang, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 01/23/2006 06:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tiger-direct-onrebatecom/miami-florida/tiger-direct-onrebatecom-rebate-ripoff-miami-florida-172968. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
1Employee/Owner

#3 Author of original report

Onrebate.com update-all will be paid

AUTHOR: Deena - (U.S.A.)

POSTED: Tuesday, January 31, 2006

Nadina from OnRebate was very helpful in resolving the problem with the rebates. Both rebates will be paid in 8-10 more weeks!

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#2 REBUTTAL Owner of company

Rebate Status

AUTHOR: Nadina - (U.S.A.)

POSTED: Thursday, January 26, 2006

Dear Customer-

Please send me an email with the tracking number that is pending and I will glaldy research this rebate for you!

nadina.urdaneta@onrebate.com

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#1 Author of original report

ONE $95.00 REBATE PAID! :)

AUTHOR: Deena - (U.S.A.)

POSTED: Wednesday, January 25, 2006

It appears they finally received my paperwork for the monitor and now the credit will be issued to me at no extra cost in 8-10 weeks! One more rebate to go but it was from September and I am still wondering why they haven't received paperwork on that one.

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