Complaint Review: Urban Florist - Vancouver British Columbia
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- Author Confirmed
- Urban Florist 101-1001 W. Broadway Vancouver, British Columbia U.S.A.
- Phone: 866-276-3400
- Web:
- Category: Florists
Urban Florist ripoff, dishonest, fraudulent billing, no customer service, no refunds Vancouver British Columbia
*Author of original report: Urban Florist, Internet RIPOFF, dishonest ,fraudulent billing, no reply to complaints, no customer service, VANCOUVER, BC
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I ordered flowers for a wedding anniversary late on 6/2/2006 to be delivered on 6/3/2006. I received two emails from Urban Florists. The first confirmed they had received my order request. I received the second email early on 6/3 stating that my order had been placed with the florist for the flowers to be delivered on 6/3/2006. I have not heard from Urban Florists since then.
The flowers have never been delivered although my credit card was charged for the full amount on 6/5/2005. I tried to call the company on 6/4/2006 and received no answer. I sent an email to customer service on 6/4/2006 and have received no answer. During the past week I have repeatedly tried to reach someone by telephone and have never reached anyone. I sent another email on 6/12/2006.
I have ordered off the Internet for years and this is the first time I have ever been ripped off. Do not waste your time or money with the company. There are too many legitimate companies trying to make a living to waste time with these guys!
Janine
Charleston, South Carolina
U.S.A.
This report was posted on Ripoff Report on 06/12/2006 11:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/urban-florist/vancouver-british-columbia-v6h-4e4/urban-florist-ripoff-dishonest-fraudulent-billing-no-customer-service-no-refunds-vanco-196011. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Urban Florist, Internet RIPOFF, dishonest ,fraudulent billing, no reply to complaints, no customer service, VANCOUVER, BC
AUTHOR: Janine - (U.S.A.)
SUBMITTED: Monday, June 12, 2006
I ordered flowers online on 6/2/2006 to be delivered on 6/3/2006 for a special anniversary. I received two emails from Urban Florist. The first stated they had received my order. The second one stated that the order had been placed with the florist for delivery on 6/3/2006. This second email is the one the web site states actually indicates your order has been accepted and will be delivered. No flowers were delivered on 6/3/2006. I was charged for the purchase on 6/5/2006.
Today is 6/12/2006 and the flowers have still not been delivered. After trying unsuccessfully to reach Urban Florist by telephone, I sent an email to customer service on 6/4/2006 notifying them of the non-delivery. I have continued calling them by using every phone number listed on their web site since then and have never been able to reach anyone to talk to. I sent another email on 6/12/2006.
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