- Report: #1068742
Report - Rebuttal - Arbitrate
Complaint Review: Westlake Financial Services
Westlake Financial Services4751 Wilshire Blvd Los Angeles, California USA
Westlake Financial Services From zero to a balance again - when will it end. I need a lawyer! Los Angeles California
*Consumer Comment: Scammers, Liars and Money Hungry Vultures!
*UPDATE Employee: "We apologize for the negative experience"
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I had a 2006 Hyundai Accent financed my Westlake Financial Services. After a payment was made in February 2013, it was told to me that it was the last. Well, I few months later a repossession company was looking for the car. When I called Westlake, I was told two deferred payments showed up on the account. Ok, i made arrangements to pay what was owed in two payments of $425.16. After the first payment, we was told the car would not be repo'd. Well low and behold, it was. Ok was told it was a mistake and they got the car brought back. Cool. Well, I made the second payment and ask specifically if that was it. Was they sure I did not owe any more money. Jamaal in the recovery department said that was it and I should receive my titles in 25 days. Well today, July 20, 2013, I go to my mailbox and I have a Telewire from Westlake Financial Services, dated 7/12/13, saying I have a deficiency balance of $1,190.00 but i get a one time amnesty offer to pay 50% of that and I would be done. Now when I made the last payment on July 3rd, Jamaal in the recovery department told me I had no more payments. I asked him if he was sure twice before we hung up and he said yes. So what the heck is this $1,190 deficiency payment. Look like everytime my account hits zero, Westlake comes up with some more bulls*** about me owing more money. This company is a rip off. Federal regulations need to look in to this company because they are ripping off customers. I have not been able to talk to any one because they are closed but I will be calling on Monday. I also have called my brother who is a lawyer and judge with the city of Houston to see what can be done. Westlake has become I thorn in my side. Never again will I use this company. I rather catch the bus!!!
This report was posted on Ripoff Report on 07/20/2013 03:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Westlake-Financial-Services/Los-Angeles-California-90010/Westlake-Financial-Services-From-zero-to-a-balance-again-when-will-it-end-I-need-a-la-1068742. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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