Worldpay RBS Worldpay Holding $30K and Wont Release without notice!!! Atlanta, Georgia

If Mark K. at Mission Living Furniture created this report, I find this report on Worldpay very troubling.  A reader of this report should ask, "Why does a furniture dealer have so many charge backs?"

Mission Living Furniture, Fort Worth, Texas was having so many charge backs because they were taking orders for furniture, charging full price for the pieces and not forwarding the orders to the manufacturers.  This is not sour grapes from one disappointed customer, but a pattern of deceptive business practices by Mission Living Furniture.

Since I posted my complaints with on-line review services, several former customers of Mission Living who were swindled in the same fashion have contacted me.  In all of our cases full price was charged and the orders were never passed on to the manufacturer.  On a conference call with our
credit card company, we had to essentially force Mark to do a charge back to get our money back.

Though our entire ordeal that included fabricated stories that our furniture had been made and shipped to the wrong state without a tracking number, no one at Mission Living including Mark ever accepted ANY responsibility.  That is the problem that I have with his complaint about WorldPay:  He takes NO responsibility and continues to blame others.  In this case, I see WorldPay as taking necessary steps to protect their business.

As a small business owner and manager, I am obligated to set the record straight on this report.

I am available to answer questions and to provide information about the other complaints that I have received. I do not stand alone.

John

By any chance do you own a gas station, or quick service food operation, or other business that does lots o of small ticket transactions? A lot of times people know they can charge back things when they did not sign a receipt. Your best bet is to put video cameras inside your store, and press criminal charges against the people that are trying to steal from you. To do 25K in sales in a weekend is pretty awesome, and shows you are probably a good business person.  I hate this happened to you.  Best of luck, and let us know how things work out for you.

   Chargebacks are viewed dimly by every card processor.    If you're getting continuous chargebacks, you're doing something wrong.    Since the processor is on the hook for any chargebacks, you can expect them to hold higher amounts as your sales grow (and chargebacks continue).

   Most businesses do whatever they can to avoid chargebacks for just this reason.    If this is the way you normally operate, I don't think you're going to be very happy with the next card processor you try.

  Good luck.