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Report: #1521776

Complaint Review: American Financial - Memphis TN

  • Submitted:
  • Updated:
  • Reported By: Janie — Festus United States
  • Author Not Confirmed What's this?
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  • American Financial 6400 Winchester RD Memphis, TN United States

American Financial Very rude, hung up on me. Cannot explain why late fees on account. just that I need to pay them Memphis TN

*Consumer Comment: Late Fees

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Called to try to make payment online, but will not recognize my info. After talking with 3 different people, they explained that. Now have late fees that they cannot explain, gave 3 different reasons that they might be on account.

They are rude, hung up on me. Do not do business with this company. As a nurse, I could never imagine being rude like these people were with me on phone. Bad customer service. Watch your account close and question all fees. 

This report was posted on Ripoff Report on 10/11/2022 09:37 AM and is a permanent record located here: https://www.ripoffreport.com/report/american-financial/memphis-tn-rude-hung-explain-1521776. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Late Fees

AUTHOR: Irv - (United States)

POSTED: Tuesday, October 11, 2022

 If you paid past the due date, you were late and as such, you give yourself late fees.

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