Complaint Review: CARDATAONLINE.COM - AL
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- Author Not Confirmed
- CARDATAONLINE.COM AL United States
- Phone: 855-728-7404
- Web: CARDATAONLINE.COM
- Category: car registration, Vin check company for autos
CARDATAONLINE.COM Lied it would cost $1.00, charged me $18.95 reoccurring for the next months AL
*REBUTTAL Owner of company: Apologies for Mishap
*UPDATE Employee: A Full Refund Is Available For You
Show customers why they should trust your business over your competitors...
They said I could check my VIN for $1.00, so I checked that box, sent my credit card info. A few days later they charged me $18.95 but I didn't noticed till the 3 moths after when I was asking about what charge that was. When I called, they said they could stop the charge henceforth, but it cost me $60 for believing their false propaganda. PLEASE BEWARE - FRADULANT COMPANY!!!!
This report was posted on Ripoff Report on 12/19/2018 01:46 PM and is a permanent record located here: https://www.ripoffreport.com/report/cardataonlinedotcom/al-lied-cost-charged-next-1469900. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
Apologies for Mishap
AUTHOR: Karmen - (United States)
SUBMITTED: Friday, May 20, 2022
Hi,
Thank you for taking the time to share how your experience with our company went. I am sorry for the mishap and we understand that it was not a great one for you. I am glad to hear you were refunded but if there is anything else we can help you with please reach out to one of our friendly customer service agents 24/7 at1-855-728-7404 or contact me directly atsupport@cardataonline.com.
Thank you and have a great day.
Karmen
CS Manager
#1 UPDATE Employee
A Full Refund Is Available For You
AUTHOR: Karmen - (United States)
SUBMITTED: Thursday, April 18, 2019
Hello Antonio,
We apologize for the experience you had with our product and service. We genuinely care about our customers and want to be sure this is made right for you. Please email me at support@cardataonline.com and I will be sure that you are fully refunded immediately. If there is anything else we can do to help you, please do not hesitate to ask.
Best Regards,
Karmen J.
CS Manager
support@cardataonline.com
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