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Report: #1518314

Complaint Review: Clay Cooley - Rockwell Texas

  • Submitted:
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  • Reported By: Richard — West Palm Beach United States
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  • Clay Cooley 1540 Interstate Hwy 30 Rockwell, Texas United States

Clay Cooley of Rockwell, Texas I purchased a 2019 Genesis G90 Ultra from Clay Cooley Hyundai of Rockwell in September of 2019. I was forced to buy a service contract with Ally Premier Protection $1800. Went to contact Ally to inquire about the warranty, they told me that the dealer cancelled the contract in 2020 and received a rebate from Ally. Rockwell Texas

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Clay Cooley of Rockwell, Texas I purchased a 2019 Genesis G90 Ultra from Clay Cooley Hyundai of Rockwell in September of 2019. At the time I was forced to buy a service contract with Ally Premier Protection for a 10 year or 100,000 mile Policy for $1800.

When I recently went to contact Ally to inquire about the warranty, they told me that the dealer cancelled the contract in 2020 and received a rebate from Ally. Needless to say this was a complete surprise to me. I have tied to contact Clay Cooley and they keep avoiding me.

I believe their scam is to force people to buy the warranty contract and then cancel and return the funds to the dealer. This also works if the car is sold, so it is a great money making scam for the dealer. This dealer has a terrible reputation and i can now start to see why. Warranty Scam and Sale of Warranty back to contract provider Rockwell Texas

This report was posted on Ripoff Report on 05/11/2022 07:36 AM and is a permanent record located here: https://www.ripoffreport.com/report/clay-cooley-rockwell-texas/i-purchased-genesis-g-ultra-1518314. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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