Complaint Review: Comenity Bank - Columbus Ohio
- Comenity Bank PO Box 182273 Columbus, Ohio United States
- Phone:
- Web: https://d.comenity.net/ac/comenityc...
- Category: Credit card fraud
Comenity Bank BJ's Perks Mastercard Credit card Ripoff by$18,000 Columbus Ohio
*Consumer Comment: Complete BS!
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I have a BJ's Perks Mastercard managed by Comenity Bank. I maid my payment 2 days late because
of Hurricane Ian. So they said you can NOT use the card again until the next billing cycle. When
I logged in again online my account was hacked with a fraudulent address and phone number. Despite
that they said the card could not be used to the next billing cycle they had allowed the fraudster
to do it. Not only that, they accepted charges from the fraudster for $11,000 OVER the credit limit.
I called their fraud department. It took 40 minutes to get connected. They did not email me a
confirmation of the fraud report. Three days later the account is still not fixed. I tried to
call and was on hold for 54 minutes. When the person answered they just said I can not hear you.
This fraud is obviously an INSIDE job by a Comenity bank employee. If you use a store that uses
the Comenity Bank card, they can not help you. ..
This report was posted on Ripoff Report on 10/27/2022 06:54 AM and is a permanent record located here: https://www.ripoffreport.com/report/comenity-bank/columbus-ohio-bjs-perks-card-1522143. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Comment
Complete BS!
AUTHOR: Irv - (United States)
SUBMITTED: Thursday, October 27, 2022
As per YOUR OWN REPORT, this matter has not yet been. resolved. Therefore you haven't been ripped off for a penny! This is nothing more than a very typical, immature internet exaggeration. Don't waste your time saying it, I'll tell you in advance, I DONT WORK FOR THEM!
Advertisers above have met our
strict standards for business conduct.