Report: #1514095

Complaint Review: Gateway - Irvine California

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Ripoff Report is Xcentric Ventures

Submitted: Wed, December 01, 2021
Updated: Thu, December 02, 2021
Reported By: —

Author Not Confirmed

Why?

Gateway 7565 Irvine Center Drive Irvine, California United States

Phone: 877-777-0649
Web: https://gatewayusa.com/
Category: Misleading advertisements , RIP-OFF , Service Not Delivered, Suspected fraud, DECEPTIVE ADVERTISING, retail fraud

Gateway, Inc False Warranty and Ignoring Customers, Irvine California

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I purchased a Gateway Laptop, discovered it was defective, and attempted to contact Gateway to use the warranty to fix the issue. After approximately five attempts, I received a "check your internet" and then was ignored for the subsequent nine attempts to contact them to tell them my provider had checked our internet and that it was fine.

Their "guaranteed one-year warranty" is fraudulent and non-existent. I am stuck with a totally useless laptop that I paid $266 for.

This report was posted on Ripoff Report on 12/01/2021 06:36 PM and is a permanent record located here: https://www.ripoffreport.com/report/gateway/irvine-california-false-1514095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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