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Report: #1521956

Complaint Review: geek squad - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Anne — north wales United States
  • Author Confirmed What's this?
  • Why?
  • geek squad Nationwide United States

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No-Reply <yankmon638383@gmail.com> To:tanna4ever@att.net   Tue, Oct 18 at 4:12 PM   For your security we disabled links in this email. If you believe it is safe to use, mark this message as not spam.

Your Payment was captured successfully

Invoice ID- SP491688

 

Geek  Squad

 

Dear Anne                            

Helpdesk- 1(877)-773-1215

Thanks for being a valuable customer

This is a confirmation email for the auto-renewal/upgrade of your online Silver Plus Plan for 3 PC, peripherals with (3 annual on-site services) along with buyer protection and security.

We have authorized your account with $549.00 successfully

Note- This transaction should reflect in your A/C within 48 Hrs.

Order Information:

Your order number: 407-0353423-8817753

Product Name: Silver Plus Plan for 3 PC

Net Amount: $549.00

Transaction Date: 18 Oct 2022

Item number- 2897653AYP

 

The updated payment method is authorized and the same will be charged within 24 hours

To cancel this auto charge or to raise a dispute Contact Helpline  1(877)-773-1215

If you have not placed this order please contact within 48 hours at 1(877)-773-1215

 

What you get- Incidental technical support for Silver Plus Plan for 3 PC via phone, chat and online remote session

All issues that does not involve a failed hardware or parts replacement will be covered

Devices and peripherals attached to the PC like printer scanner, router etc will also fall under free support. In case of a hardware issue there would an extra charge involved along with the price of the parts.

 

Thanks for choosing our servces

Premium Virtual Support

Consumer ID:18106770

 

Privacy Policy | Report Spam | Unsubscribe

               To ensure delivery to your inbox, add the sender to your contact address book.

 

5885 Michael St MI MI 48180

192.168.78.80495 All rights reserved

   

This report was posted on Ripoff Report on 10/18/2022 04:10 PM and is a permanent record located here: https://www.ripoffreport.com/report/geek-squad/saying-payment-went-1521956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
3Author
0Consumer
0Employee/Owner

#3 Author of original report

new email saying a bill was paid

AUTHOR: Anne - (United States)

POSTED: Monday, December 12, 2022

No-Reply <celinasorensen43@gmail.com> To:tanna4ever@att.net   Mon, Dec 12 at 1:04 PM   For your security we disabled links in this email. If you believe it is safe to use, mark this message as not spam.

Your Payment was captured successfully

Invoice ID- SP491688

 

Geek  Squad

 

Dear Anne                            

Customer Care Centre - 1(877)-662-0002

Thanks for being a valuable customer

Kindly find the details of ongoing opted Silver Plus Plan for 3 PC, devices with (5 Incident On-Site Support) added with Network Security.

We have Authorised/Debited your Account/Card with $555.00. You were eligible for a Christmas discount as well.

Note- The charge will come up/reflect in your account in 48 Hrs.

Opted Plan Details:

ORDER # : 407-0353423-8817753

Item/Plan: Silver Plus Plan for 3 PC

Net Amount: $555.00

Transaction Date: 12 Dec 2022

Item number- 2897653AYP

 

Payment mode uploaded previously has been authorised and charged.

For cancellation of to change the payment method kindly contact 1(877)-662-0002

If you have not placed this order please contact within 24 hours at 1(877)-662-0002

 

What you get- Unlimited telephonic support via remote session

All issues that do not not involve a failed hardware or parts replacement will be covered

All devices connected to the compute will be covered under this plan apart from any finger impression devices.

 

Thanks for choosing our servces

Premium Virtual Support

Consumer ID:18106770

 

Privacy Policy | Report Spam | Unsubscribe

               To ensure delivery to your inbox, add the sender to your contact address book.

 

5885 Michael St MI MI 48180

192.168.78.80495 All rights reserved

   

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#2 Author of original report

saying i made payment

AUTHOR: Anne - (United States)

POSTED: Thursday, December 01, 2022

We are renewing it for you

Invoice ID- SP488006

 

Geek  Squad

 

Dear Anne                            

Official Support - 1(844)-594-0268

Your order details are below

Here is the details of subscribed Silver Plus Plan for 3 PC, devices with (6 yearly on-site service) added with Network Security.

Your account is debited with $635.00 successfully

Note- The charge will come up/reflect in your account in 48 Hrs.

Subscription Details:

ORDER # : 407-0353423-8803025

Item/Plan: Silver Plus Plan for 3 PC

Net Amount: $635.00

Transaction Date: 30 Nov 2022

Item number- 2897653AYP

 

The payment mode used in the past is debited and it will be charged within 24 hours

In order to cancel the subscription or auto charge please contact  1(844)-594-0268

If you have not placed this order please contact within 24 hours at 1(844)-594-0268

 

What you get- Unlimited telephonic support via remote session

All issues that do not not involve a failed hardware or parts replacement will be covered

All devices connected to the compute will be covered under this plan apart from any finger impression devices.

 

Our customers are our real assets

Premium Virtual Support

Consumer ID:18092042

 

Privacy Policy | Report Spam | Unsubscribe

               To ensure delivery to your inbox, add the sender to your contact address book.

 

17 Debbie LN LN TX 75049

192.168.2.75632 All rights reserved

   

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#1 Author of original report

new one on a bill

AUTHOR: Anne - (United States)

POSTED: Wednesday, November 02, 2022

ecure Connection Corp' <noreply@accountedgeconnect.com> To:tanna4ever@att.net   Wed, Nov 2 at 11:04 AM   For your security we disabled links in this email. If you believe it is safe to use, mark this message as not spam.

 

 

 

This is a Bill for your renewed subscription

 

 

 

License Information

 

Bill NO: - #83834-85

Transaction - 4644DRK094L45

 

Order Details

 

Geek Advanced Threat Protection

 

Product - Webroot 

 

Paid Amount: 480.88 USD

 

 

Kindly reach us to our Support for any questions!

The deduction of the Amount will appear on your account within 24 hours.

 

Have Any Question related this email- +{888} 409__-4693

 

   

 

Sincerely,

 

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