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Report: #1519848

Complaint Review: Georgia Power - Atlanta Georgia

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  • Reported By: Yashica — Atlanta Georgia United States
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  • Georgia Power 241 Ralph McGill Blvd Atlanta, Georgia United States

Georgia Power Southern Company Billing on Unoccupied Resident Atlanta Georgia

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GA Power removed the meter to the property that I was moving to and requested that I submit a lease to verify that I was occupying the property and have a wiring approval done.  I informed GA Power that I had to be out of my apartment at 2505 Columbia Drive, Apt: N4, Decatur, GA 30034, on May 21, 2022, and they confirmed that they do not turn on/off power on the weekend, therefore, I asked for a cutoff date of May 23, 2022, even though I would not be on the property. 

I have currently been residing at my new address since May 21, 2022 and have received bills for both address (((REDACTED))), Atlanta, GA (((REDACTED))), which I paid bills for both properties online on June 24, 2022 for a total of $159.21 for both locations (I never pay my bills online or over the phone) to make sure that I had proof that the bills were paid.

I received another bill for Service Period June 3 - Jul 5 (2022) for $25.34, so I called Ga Power and a manager was suppose to call me back in 24 hours, which they didn't do, so I filed at complaint with Georgia Public Service Commissions on July 15, 2022. 

Georgia Power finally called me back today and a Daniell stated that she listen to the calls (only 2), but was actually 4 calls to Georgia Power, and I said "no I didn't want the power off" to the representative.  She also goes on to tell me that they all till billing me the base fee of $25 because I didn't put in a transfer.  I lost my temper and informed her that Georgia is a lie and has been trying to get additional money for me and after the purposely removed the meter after I called the first time to have the power moved, requiring me to pay a $75 fee to have it put back it.

I also told her that it's been 6 years of them lying telling me that I couldn't use my personal email address for communications because it was on a died persons accounts.  I am sick and tired of Georgia Power and I did tell her since they can't seem to understand english, I Yashica Primrose, have not occupied (((REDACTED))), Apartment (((REDACTED))), Decatur, Georgia (((REDACTED))) since May 21, 2022 and there should be no power going to the unit.  Why? 

The owner of the property done a public announcement, which is on all news outlets, that all tenants must vacate the property by August 31, 2022.  I did not get that notice because I had already moved due to the conditions of the unit.  It has been verified that no one else has been in the unit, therefore, no power has been used. 

It is crazy of Georgia to bill a customer that requested a move of power, but they gave me a number account number and required a wiring approval with a lease, but Georgia Power proceeds to leave the power on in the apartment. 

There is no way I am paying currently $25.34 and additional $25.34, which they say is being billed, for a property I did not occupy for my personal or business resident.  I have already informed Georgia that I am not paying the bill and they can send it to my credit report because.  They informed me that they will send by complaint and my refusal to pay the bill to their legal team. 

I also, to them not to try to be slick and put these charges on my current resident bill.  My question is this, why would I ask for my power to be moved to a new address to then have it still stay on at the old address?  Why does it seem that Georgia Power is trying to get more money out of people like me that gave them all the information they needed, but they gave me a new account number, when I had an existing account?  I'm a consumer that will not be paying a bill on any resident that I don't live in or have my own business at that address.

This report was posted on Ripoff Report on 07/18/2022 12:47 PM and is a permanent record located here: https://www.ripoffreport.com/report/georgia-power/atlanta-southern-company-1519848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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