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Report: #1521544

Complaint Review: LENOVO -

  • Submitted:
  • Updated:
  • Reported By: Paul — Milwaukee WI United States
  • Author Confirmed What's this?
  • Why?
  • LENOVO United States

LENOVO Smart Perforamce Scam

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Purchased Smart Performance, but after scan is run, it shows to purchase Smart Performance to fix. I contacted the phone number shown on the email Purchase Confirmation, then they transfer me to Technical, then the connection is lost. Si I call Tech, but after waiting a ridulous five minutes and minutes wasting away on mobele phone, I disconnected.

Then I create support ticket that was never replied to. Lastly I email screenshot of Purchase Confirmation to customer service. They want the actual invoice. That is a scam as there is no invoice, as the Purchase Confirmation is the follow up to the invoice. So they ignore me too.

My opinion of Lenovo is that they are absolutely horrible at customer support. Their computer is terribbly horrible as it is slow, browsers and apps are slow in opening and closing. Mu suggestion is to not buy their junk!

This report was posted on Ripoff Report on 10/01/2022 08:25 AM and is a permanent record located here: https://www.ripoffreport.com/report/lenovo/smart-perforamce-scam-1521544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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