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Report: #1521318

Complaint Review: Onstar - Detroit Michigan

  • Submitted:
  • Updated:
  • Reported By: Kathleen — United States
  • Author Confirmed What's this?
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  • Onstar 400 Renaissance Center Detroit, Michigan United States

Onstar Onstar Commits Fraud Detroit Michigan

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I had an Onstar roadside emergency package since my truck purchase in 2003. It was charged to my credit card every month. I used it successfully prior to June 2020 several times. Apparently, the service terms were changed on or about June 2020.

Onstar did not email, mail or call me regarding the change. Rather, they continued to take my money from my credit card. I was told weeks ago, that I do not have an active service plan, because they are all more expense than the $21.55 they were taking from me every month. No one at On-star had a clue as to what I had been paying for.

I was not allowed a refund or explanation. I was told "corporate" would call me back to talk about this issue. Never happened. Yet, On-star is still charging my credit card. I believe charging me for nothing is fraud based on US laws. They do NOT deserve even a one-star rating.

 

This report was posted on Ripoff Report on 09/21/2022 12:38 PM and is a permanent record located here: https://www.ripoffreport.com/report/onstar/detroit-michigan-commits-1521318. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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