Complaint Review: Phillips tv - New York NU
- Phillips tv 100e 42nd street New York , NU United States
- Phone: 1314601155
- Web: www.USA.Phillips tv
- Category: Warranty, fraudulent warranty on returns and refunds
Phillips tv Phillip tv, Phillip electronics They took my supposedly new tv and sent me an old piece of junk New York NU
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I purchased a supposedly new Phillip tv from Walmart,within a week,the sound went out and there was a loud rattling noise in the back of it. They troubleshoot the tv until it worked again for awhile, this happened 3to four times, in 6/2022 it finally just stopped working.
I purchased it on 10/2021, I contacted Phillips tv and was told that they would either repair it or replace it with a new tv. After 4 to 5 weeks of their warranty process, I didn't receive a new replacement tv as promised. I received an old tv with the original serial number covered, it didn't even match tha true identity of the tv and it didn't work at all.
I was told that I would have to go through another 5 week process and I would receive another refurbished tv, someone's else's junk, I have a three year extended warranty, but I was told that I would have to go through Phillips one year warranty first, had I not had to go through Phillips.
I would have received a refund or equal replacement over a month ago, this company is very evasive and ripping people off, you shouldn't sell an old tv as new and when replacing something, you shouldn't replace it with someone's else's old junk, I paid for a new tv and I deserve not to be ripped off by this company.
This report was posted on Ripoff Report on 08/08/2022 04:56 AM and is a permanent record located here: https://www.ripoffreport.com/report/phillips-tv/new-york-nu-phillip-took-sent-1520346. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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