Report: #1529355

Complaint Review: Sears Home Services -

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Ripoff Report is Xcentric Ventures

Submitted: Sat, October 21, 2023
Updated: Sun, October 22, 2023
Reported By: VL Towler — Dover New Hampshire United States

Author Not Confirmed

Why?

Sears Home Services United States

Phone: 1-800-469-4663
Web: searshomeservices.com
Category: Microwave

Sears Home Services They charged $250 knowing it was an over the range microwave but sent only one man

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Rip off.

They knew in advance that we had an over the stove microwave in need of repair. It was a Kenmore that prior to the breakdown had given us no problems. I wanted to keep it.

They sent a man with an injured arm who couldn't lift the microwave to properly identify the issue. Then he said he only had 30 minutes to look at the repair. Basically, his job was just to show up to justify the $250 payment.

It was going to cost me another $150 to bring in another man to assist the first one. They could have brought two men (or persons) and fixed it on the spot.

They should not be in business. I'll report them to the FTC, too.

This report was posted on Ripoff Report on 10/21/2023 02:23 PM and is a permanent record located here: https://www.ripoffreport.com/report/sears-home-services/charged-knowing-range-sent-1529355. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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