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Report: #1513738

Complaint Review: Shutterstock - New York NY

  • Submitted:
  • Updated:
  • Reported By: Dflammer — Northwood New Hampshire United States
  • Author Confirmed What's this?
  • Why?
  • Shutterstock 350 Fifth Avenue, 21st Floor New York, NY United States

Shutterstock Created fraudulent account and charged my card $29 a month and asked for 100 cancelation fee. New York NY

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I noticed suspicious charges for 29.00 a month from shutterstock.  I have no recollection of signing up and I searched my computer for any shutterstock downloads and I did not find any.

I notified them via their web form and the account was immediately forced to change password and locked. Their response to the cancellation request was to ask for a $100 cancellation fee.

At this point, I'm referring to my credit card's security department for fraud. They sign you up for an annual plan account with a $100 cancellation fee.  Only I never signed up for it. I can only guess that they use a virus of some type or purchase security breach data and use it to create accounts.   $464.00 was charged without my approval.

This report was posted on Ripoff Report on 11/17/2021 01:38 PM and is a permanent record located here: https://www.ripoffreport.com/report/shutterstock/new-york-ny-created-account-1513738. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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