Report: #1477652

Complaint Review: Suddenlink Communications - Cincinnatti Ohio

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Submitted: Wed, April 24, 2019
Updated: Wed, April 24, 2019
Reported By: Joseph — ALEXANDRIA Louisiana United States

Author Confirmed

Why?

Suddenlink Communications P O Box 742535 Cincinnatti, Ohio United States

Phone: 8888225151
Web:
Category: Computer Tech Support, Fraud, Internet, Internet Fraud, Internet Service Providers, Internet Services, RIP-OFF , Service Provider, Telecom

Suddenlink Communications Fraudulent and deceptive customer service/advertising Cincinnatti Ohio

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I called customer service due to having a connection issue with their internet. They scheduled a technician to be at my location between 10 am and 12 noon. I received a call at 9:59 am informing e that the technician was on their way or I could cancel the call and not be charged a $60 service fee! I cancelled the call! This is outrageous!

It's also false and deceptive!

They not only make fraudulent claims in their online and television advertising, they also overcharge their customers for ALL their services!

This report was posted on Ripoff Report on 04/24/2019 08:44 AM and is a permanent record located here: https://www.ripoffreport.com/report/suddenlink-communications/cincinnatti-ohio-fraudulent-1477652. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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