Terminix Hired to treat bed bugs, only did a fraction of what was promised. Still have them... Delray Beach Florida

Buyer Beware: Bed Bug service waste of money!

Terminix has a bed bug service that is grossly ineffective, but promises the world, as told to us by eli neish, salesman for terminix. After spending a week fogging, spraying and spreading borax throughout the house, we felt we needed a pro to get things under control. Eli promised us fogging, steam, spray, bagging our clothes, spraying underneath furniture, and a mattress cover for the bed. They treated the bed, and put it in a cover. Maybe they sprayed the baseboards. 

Nothing else was done. We left them at 10:30...We drove by at 11:00, truck was gone! We know they didn't do much because placement of pillows and clothes was exactly how we left them. There was also a light film of borax throughout, which didn't show any spray indications or hand prints. 

Given the research we did on the issue, and how hard it is to get rid of them, this service was ineffective, even if done correctly. Terminix offered us only $700 back, which was about half of what we paid. 

Their service rep., kenley joseph was condescending and unprofessional, and denied most of our issues.

The branch manager, tim love, (tlove@rentokil-terminix.Com) just passed the buck. We are still working with our bank for a refund, and will take legal action if necessary. 

If you have a bed bug problem, do your research and skip terminix!