Ticketsales.com Deceptive Business Practices

On 11/14/2023, I went to purchase presale Kenny Cheney tickets for a show at the MetLife on August 17th 2024.

I searched for Ticketmaster and I clicked it but I did not realize that ticketsales.com popped up instead. I searched for  8 tickets in section 140. Before I purchased the tickets I wanted to see how much 

The fees would be.  The site requested credit card info prior to seeing how much the fees would be so I entered my info. At no time thereafter did it say purchase tickets. I hit next to advance to the next screen.  Instead of displaying the fee amount, to my horror it said that I had purchased 8 tickets and the total was $7,353.26. It still did not give me any breakdown of how they arrived at that total, though the ticket fees did exceed $4000!!

I immediately phoned the website, ticketsales.com and the woman on the phone informed me that there was nothing that I could do, even though the event was nine months away. She said the tickets were a final sale. I asked for a manager and I asked to speak to someone else. She said no.

I then hung up and phoned American Express and they told me they would begin a dispute process so I waited for then to handle it.  Unfortunately they could not resolve my issue because the payment was processed immediately. I called ticketsales.com a second time and they were very resistant. I feel their practices are very deceptive and I would like to be fully refunded. If they feel their business practices are fair, they would display their prices and give people the option to see them before requiring credit card information be entered.