T&M Protection Services Michael J. Mansfield, J.D. Unethical Billing Practices New York New York

Michael Mansfield, Esq. from T&M Protection was retained on January 29th, 2016 to assist my attorneys with a financial audit on an ongoing case. Michael Mansfield received $15,000 retainer on January 29th, 2016. Michael Mansfield and T&M Protection performed an audit and assisted with several reports.   Michael Mansfield and T&M Protection sent me the following invoices: 03/28/2016: Invoice #2400 for 979.88, invoice was approved and paid from the retainer; 04/22/2016: Invoice 2718 for $489.94, invoice was approved and paid from the retainer; 09/30/2016: Invoice 4573 for $12,643.11, invoice was approved and paid from the retainer.  

After the initial retainer was depleted, I received the following invoices: 10/28/2016: Invoice #4912 for $8,086.04 and 11/22/2016: Invoice #5291 for $1,525.61 I approved the invoices and the work performed. I filled out the credit card authorization form, authorizing T&M Protection to charge my credit card and specified the amount I am authorizing to charge and the invoice number I approved.   

On March 3rd, 2017 I received another invoice from T&M Protection: the invoice # 6307 for the amount of $6,672.68. I reviewed the invoice and approved it. I filled out another credit card authorization form, authorizing T&M Protection to charge my card for the amount of $6,672.68 for the invoice number 6307. I made sure I specified the amount and the invoice number I authorized them to charge.   

On April 26th, 2017 T&M protection emailed me a bill of $19,758.09, I did not agree with the charges and expressed my disagreement, meanwhile just few days later on May 4th they sent me another bill for $9,797.39. I spoke to Michael Mansfield and told him that I did not authorize to perform the work the last two invoices and I did not agree with the billing.   

Instead of trying to resolve the billing dispute, T&M Protection charged my credit card without my authorization for the amounts of $19,758.09 and $9,797.39. I did not authorize the charges, T&M Protection used my card information without my permission. I have the charges of $19,758.09 and $9,797.39 in dispute with my credit card company, American Express, since May 2017. The dispute was closed and reopened multiple times. The last time I spoke with a representative from  American Express Fraud Team was on February 10, 2018. The dispute remains open.   

Michael Mansfield, Esq. and T&M Protection have violated my trust and their fiduciary duties, they misused my credit card information to their benefit. America Express had to cancel my credit card due to the fraudulent activity and issue a new card, I had to contact dozens of merchants and update my billing information with them. The amount in dispute is suspended  by my credit card company and has not been paid yet but still shows as credit card debt balance on my credit profile, severely affecting my credit  score since June of 2017.   

Michael Mansfield, Esq. and T&M Protection have violated my trust and misused my personal information. I believe this conduct is highly unethical and I had never expected fraudulent conduct from an attorney. They had no authorization to charge the amounts of $19,758.09 and $9,797.39 to my credit card, this behavior is fraudulent and highly unethical