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Report: #1524591

Complaint Review: T-mobile - Bellevue WA

  • Submitted:
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  • Reported By: Naomi — Coon Rapids United States
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  • T-mobile 12920 SE 38th St. Bellevue, WA United States

T-mobile Scammed into new phone Bellevue WA

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Added an additional line to my existing service, and was offered a free phone. I confirmed several times during the call that the phone was free and was assured it was. I am now being billed for the phone. When I called i spoke with several people including a manager who listened to the original call and confirmed that I was told the phone would be free. However he stated there was nothing they could do, and i would have to upgrade my service for the phone to be free.

This report was posted on Ripoff Report on 02/17/2023 07:41 AM and is a permanent record located here: https://www.ripoffreport.com/report/tmobile/bellevue-wa-scammed-new-phone-1524591. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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