Complaint Review: Total Home Protection/Service Plus Warranty - Edison New Jersey
- Total Home Protection/Service Plus Warranty 300 McGaw Drive, 2nd Floor Edison, New Jersey United States
- Phone: 800-545-0402
- Web: www.Totalhomeprotection.com
- Category: insurance, RIP-OFF , Scam, Heating, Cooling & Ventilation, Home Warranty Company, Home warranty company
Total Home Protection/Service Plus Warranty Covers little and pays even less on a claim Edison New Jersey
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My oil furnace recently needed repair. The total of the bill was $500. The service call was $80 and the 1/2 hour labor was $40. I was required to pay $45 of the above, my share of the service call fee, which left $75 for Service Plus to reimburse me for and then add to this the cost of the repair part which was $380. This plus the $75 comes to a total of $455. Service Plus told the technician that my claim was covered. I paid the entire bill of $500 and now Service Plus has told me by phone that they are only going to reimburse me $105 instead of $455. They claim the cost of the part, the $380 was too much.
So if they are reimbursing me for the $75 left oweing on the labor and service call, then that only leaves $30 to be applied to the cost of the $380 for the part, the Ignition Transformer. It's supposed to be covered. That means they're only paying $30 towards the part and I have paid $350.
Service Plus does not provide the coverage they claim. I followed all the rules and had my furnace serviced early in the fall and the breakdown was due to normal wear and tear.
I wouldn't advise anyone to purchase a home warranty from Service Plus.
This report was posted on Ripoff Report on 01/05/2023 09:15 AM and is a permanent record located here: https://www.ripoffreport.com/report/total-home-protectionservice/edison-new-jersey-covers-pays-1523719. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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