Ripoff Report Needs Your Help!
X  |  CLOSE

Complaints, reviews, scams, lawsuits and frauds reported for
Category: Home Warranty Company - Topic: Home & Garden

1, Report #1531429
Mar 20 2024
09:34 AM
Updated Photo
3, Report #1528680
Sep 12 2023
01:27 PM
4, Report #1528190
Aug 16 2023
10:07 AM
Rebuttal
Author: Dianna DeCicco
Oak Point, TX
6, Report #1525386
Mar 27 2023
06:51 PM
First American Home Buyers Protection Corporation First American Home Warranty First American Home Warranty Corp First American Home Warranty Company First American Home Warranty Corp has been accepting payments from me for 11 years, but has not provided the needed service even once. The company will take so long to provide a service that customers are forced to pay to repair the necessary item, (like a refrigerator), themselves. After weeks of waiting, we bought a new refrigerator ourselves…and stove…and dishwasher. Now our HVAC unit is out and they won’t even file a claim unless we pay $75 before we even know when the technician will come to assess the unit. It could be MONTHS, and we live in the subtropics of the Deep South. I told the, "supervisor,” I would pay when a service technician actually arrives, but I will not pay before I am even told who or when it will be. They force customers to pay a copay just to file a claim. I’ve paid them over $7000 in the last eleven years, and we’ve paid the $75 copay several times before for other covered items that failed to work properly, and we never had anything repaired or replaced by this Home Warranty company. This is extremely unethical business practice. Lawsuits have been filed against them - they can be found easily by searching the internet . The, "supervisor,” refused to let me speak to her superior, and refused to tell me who else I needed to call in order to make this right. She repeated herself over and over again, with the same sentence. I have never heard of this customer service approach, and find it to be unethical in the least. This company never intends to repair or replace anything they say they cover when they accept your money for the coverage. Santa Rosa CA
Author: Mia
Bluffton
7, Report #1525337
Mar 25 2023
05:01 PM
8, Report #1523821
Jan 09 2023
10:36 PM
9, Report #1523719
Jan 05 2023
01:06 PM
Author: Suzanne
Martinsville, VA
10, Report #1523200
Dec 12 2022
11:10 PM
Author: Jeffrey K.
Laughlin, Nevada
11, Report #1521237
Sep 17 2022
09:29 PM
12, Report #1520673
Aug 22 2022
01:17 PM
13, Report #1520240
Aug 03 2022
05:15 PM
Author: Tracey
Lexington, KY
14, Report #1519550
Aug 21 2022
09:27 PM
Photo

Approximately 17 Reports Found

Showing 1-17 | Showing Page 1 of 1

Legend
NewNew UpdatedUpdated RebutalRebuttal PhotoPhoto
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now