Complaint Review: USAA - San Antonio Texas
- USAA 9800 Fredericksburg San Antonio, Texas United States
- Phone: 210-531-88722 or 800-531-
- Web: www.usaa.com
- Category: Bank Fraud, Credit Card Service, Collection Agency, banking, Credit card visa
USAA I had a credit on my Visa credit card issued thru USAA and they sent me a bad check that was rejected by the AM and then voided by the bank teller. It has been 3 weeks and still no reimbursement. San Antonio Texas
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I charged new furniture on my Visa USAA credit card of over $5000. After almost 6 months, no furniture, so I cancelled the order and after already paying off the bill, I was given a credit back on my card. I asked for my refund and it took a while to finally get it. Took the check to Chase where the check was written off of and I also bank. The ATM rejected it, so took it inside to deposit. The teller said 'there is a problem with this account'and stamped/voided the check. Seriously...a bad check from USAA?? Finally got someone at USAA agian that I thought knew what was going on. She was from the banking dep. and said they would put this on 'high priority' and get me a new check. So much for that. Now, a week later, again, no check. A company like USAA sends out bad checks and wants to send another check???? If you wrote a bad check, you would 1)pay a fine, 2)pay the bank a fee 3)pay in certified funds to make your check good. What is wrong with this picture?
I am under the impression Charles Schwab is somehow part owner of USAA.(???) So much for investing in that kind of venture........ Watch your money folks. Just becasue there are commercials about a company does not mean they can put their money where there mouth is.
This report was posted on Ripoff Report on 10/30/2022 10:54 PM and is a permanent record located here: https://www.ripoffreport.com/report/usaa/san-antonio-texas-i-credit-1522214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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