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Report: #1522913

Complaint Review: Wells Fargo - San francisco California

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  • Reported By: Victim of Wells Fargo lies & theft — Jacksonville FL United States
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  • Wells Fargo 420 Montgomery Street San francisco, California United States

Wells Fargo Unethically trying to foreclose on a property San francisco California

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Wells Fargo is unethically foreclosing on a property.

Summary-August 10, 2022, I sent a cashier’s check from 121 Financial for $5,500 to catch up on the mortgage of my deceased mother's home.

A few weeks later I was told by a Wells Fargo rep funds had been received but now the check disappeared & funds were never applied to the account. I want to stop the foreclosure & pay the remaining mortgage.

Details - This problem is the result of two financial institutions acting improperly. We didn’t know we were behind until I called Wells Fargo because of stopped statements. August 10, 2022, I called & ask why no statements. I was told we were over $4,000 behind. I let the rep know I had not been aware due to NO statements & I would send funds. I asked statements to be sent so we could keep up with account & for automatic payments to begin again. I was told everything would be taken care. I had my credit union cut a cashier’s check for $5,500 & mailed it August 10.

I found out Community First Credit Union took the payoff of mother’s car from her account without authorization leaving the account without funds for the mortgage. This caused the missed payments.

I still was not receiving statements so called a few weeks later. The rep assured me everything was great. Check was received, account was fine & I should be getting statements soon.

Next I heard from Wells Fargo was paperwork to foreclose.

THIS is why Wells Fargo is foreclosing:

-Mortgage amount due $27,547

-Property tax value $161,144

If I had been receiving statements all along, I would have known about problems.  No suprise ... the Wells Fargo rep lied to me.  She knew I was not receiving statements and would never would.

https://bankruptcykansas.info/mortgage-statements/

Most home mortgage lenders who send monthly statements to their borrowers will stop sending statements once a bankruptcy is filed.  They will stop withdrawing automatic payments from your bank account.

They claim sending the statements and withdrawing your funds might be seen as a violation of the bankruptcy automatic stay on collection and they don’t want to run afoul of the bankruptcy law. >>>

My mother passed away July 2021. We kept her accounts for payments but her credit union removed funds.

Wells Fargo is known for unethical treatment of senior citizens. I went to a branch & was told a different story. In August, the account was in "pre-foreclosure." I had proof from of the cashiers check but I was called a bad debt & they never got a check.

I wish to pay off the mortgage & have no more business with a company who preys on Senior Citizens.

This report was posted on Ripoff Report on 11/29/2022 10:29 PM and is a permanent record located here: https://www.ripoffreport.com/report/wells-fargo/san-francisco-ca-unethically-1522913. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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