Report: Broadway Photo, A&M Photo
Category: Cameras & Video
Broadway Photo, A&M Photo ripoff, bait and switch, fraudulent billing, scam artists, high pressure sales Brooklyn New York
*UPDATE *UPDATE ..File Online Complaint to NYS Attorney Generals Office
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Broadway Photo, A&M Photo
Fax:
Brooklyn, New York, 07030
U.S.A.
Submitted: 2/2/2006 9:31:47 AM
Modified: 2/2/2006 11:48:04 AM
Christine
Hoboken, New JerseyBroadway Photo is running a scam! Fraud! I bought a brand new digital camera for my brother for Christmas. They called to verify my address and upsold me a battery for what they said was $39.99. They tried to sell me a memory card, warranty and various other things I refused.
When I got the camera it was not sealed (used) they charged me $79 for the battery, and the $19.99 I agreed to pay for 3 day shipping changed to $39.99. I called and they said I asked for overnight freight shipping with protection. I got them to adjust the price luckily.
When I gave my brother the camera at Christmas, we found it was broken. By then it had been 7 days which was their return policy on items. I called and argued and they offered to fix it, but I didn't want a broken used camera.
I filed a complaint with the BBB and Attorney Generals Office regarding the phone scam, the bait and switch scam...and a week later they called me and said that I could return it (Eileen Brady xt 214)and gave me a return authorization code. I returned it Fed Ex overnight and its been 2 weeks with no refund.
I have disputed the transaction with my credit card company today. When I called to dispute this, I was told this was being fast tracked with VISA and they indicated that this company is in serious trouble with Visa. It got a special dispensation and I was told I would be contacted for additional information. I was also told that VISA was investigating this company for serious compliance issues. DONT BUY FROM THEM!!!!
They now have my money and the camera/accessories back....
Christine
Hoboken, New Jersey
U.S.A.
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Updates & Rebuttals:
- File Online Complaint to NYS Attorney Generals Office Christine [2/2/2006 10:34:39 AM]
File Online Complaint to NYS Attorney Generals Office
Please everyone file a complaint online with the NYS Attorney Generals Office. They only act to prosecute/close a business if there are enough complaints, and from what I see out there, if everyone filed a report, there would be enough to put these guys out of business! To file a complaint online go to http://www.oag.state.ny.us/internet/complaintspage.html
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Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company? Victim of this person/company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don´t let them get away with it!Repair Your Reputation
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
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