• Report: #1145832
Complaint Review:


  • Submitted: Mon, May 12, 2014
  • Updated: Mon, May 12, 2014

  • Reported By: David Macall — Arlington Virginia
Nationwide USA

1-800-Pack-Rat 1800packratpackrat fraudulent credit charges Nationwide

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I contacted 1-800-Pack Rat LLC to arrange for a moving/storage container to be delivered to my address. The arrangement contemplates 1 month of storage service, with an additional monthly charge for storage periods extending beyond 1 month. There was no other good or service to be provided other than the 1 month of storage at the company's facility, and a subsequent delivery of the storage unit to my new address at the completion of the storage period.

No storage services were provided because, out of necessity, I called the company ONE day later to cancel the storage arrangement prior to the storage container being dispatched to my location. AFTER I called to cancel, the company had a storage container loaded onto a truck for delivery to my address. Employees of the company claim to have delivered the storage unit to my address, although I would not know if they did because I was no longer at that address pursuant to my phone discussions with 1-800-Pack Rat employees PRIOR to their loading a container onto a truck for delivery to my address.

Since I was no longer at the address to sign for the storage container, no storage services were provided to me. Subsequently 1-800-Pack Rat charged my credit card $400, knowing full well that a month of storage service was not provided to me, and that no storage service was provided whatsoever, because, prior to loading the storage unit onto the truck for delivery to my address, they had been notified that I would not be present to sign for the unit.

There was no disclosure on the 1-800-Pack Rat website or reservation call of a $400 fee when no storage services have been provided and the storage unit was loaded onto the truck for delivery to my address AFTER I called to cancel. And there was no disclosure on the 1-800-Pack Rat website or reservation call of a $400 fee for any other circumstances.

This report was posted on Ripoff Report on 05/12/2014 04:18 AM and is a permanent record located here: http://www.ripoffreport.com/reports/1-800-pack-rat/nationwide/1-800-pack-rat-1800packratpackrat-fraudulent-credit-charges-nationwide-1145832. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on 1-800-Pack-Rat

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?