Complaint Review: 1 Stop Laser
1 Stop Laser Brian Hoffman Took My Money to Repair My Machine & would not warranty his work N Palm Beach Florida
*REBUTTAL Owner of company: Lets separate fact from fiction....
We paid for Brians flight to come look at our machine & he said he could not determine what was wrong & wanted the machine shipped for him to repair at his place of business.
We shipped to him at our cost & he worked on the machine & sent it back at our cost.
He took over a month to send the machine back. When we recieved it back , it broke again after 10 minutes. I called Brian & he refused to warranty his work or return any money he took from us to repair the machine. He said send it back & Ill look at it but he wanted to charge again to fix the machine & would not give any money back from the first job he did to repair .
We spent $ 4500 in repairs & shipping & he refused to do the job he promised & would not guarantee his work , nor would he refund any of the money he took to repair the machine
Do business withe Brian at your own peril, but I would suggest if you have any machine to repair dont send it to 1 Stop Laser
Youll be sorry if you do
This report was posted on Ripoff Report on 04/15/2013 10:44 AM and is a permanent record located here: http://www.ripoffreport.com/reports/1-stop-laser/n-palm-beach-florida-33408/1-stop-laser-brian-hoffman-took-my-money-to-repair-my-machine-would-not-warranty-his-wor-1043383. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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