Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1308507

Complaint Review: 1&1 Internet Inc. - Chesterbrook Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Teretha Moore Young — GASTONIA North Carolina United States
  • Author Confirmed What's this?
  • Why?
  • 1&1 Internet Inc. 701 Lee Road Suite 300 Chesterbrook, Pennsylvania USA

1&1 Internet Inc. STEAL MY MONEY!!! Chesterbrook Pennsylvania

*Author of original report: NO REFUND...

*Author of original report: UPDATE FOR 1& 1....5 31 2016

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

On 5/28/16 I received an email from 1and1.com saying that it was time to renew my domain. And in 3 days they would debit my account for the 14.99. Well I immediately called them and proceeded to cancel the account, domain and all so that my card would not be debited. So I cancelled received an email stading that it was cancelled. I also cancelled another domain that was active the same day. And I received an email for that one as well. It turns out that they still tried to debit my card anyway. I was furious and upset with these people for still trying to get money from me AFTER I had already cancelled. So I called in to give them a piece of my mind, and was told, "get this", that I cancelled the domain name but not the invoice. What sense does that make? Why would I pay for a domain that I was no longer going to be using???? They wanted to get the money no matter what, so they came up with a lame of an excuse so they could try and still get my money. such bad, bad business. What they should do is give the 14.99 for trying to take it from me.What if my card company had of let them just take the money anyway??? Yes I would have gotten it back, but it's the moral principle of the thing!!! I will change this status if they care to rectified what they tried to do. It was so wrong and criminal of them and very, very dishonest. And I do not want their services, not after this... 

This report was posted on Ripoff Report on 05/30/2016 09:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/11-internet-inc/chesterbrook-pennsylvania-19087/11-internet-inc-steal-my-money-chesterbrook-pennsylvania-1308507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
2Author
0Consumer
0Employee/Owner

#2 Author of original report

NO REFUND...

AUTHOR: - ()

POSTED: Tuesday, June 07, 2016

WELL, THERE WAS NO REFUND FROM 1&1.COM. EVEN THOUGH THEY SAID THAT A CREDIT HAD BEEN APPLIED, HERE IT IS 7 BUS DAYS LATER AND NOTHING. I WILL SPREAD THE WORD ABOUT THIS COMPANY AND NEVER DO BUS WITH THEM AGAIN. BEWARE!!!!

Respond to this report!
What's this?

#1 Author of original report

UPDATE FOR 1& 1....5 31 2016

AUTHOR: - ()

POSTED: Tuesday, May 31, 2016

THIS MORNING I RECEIVED AN EMAIL STATING THAT A CREDIT HAS BEEN APPLIED TO ME OF 14.99. AND THAT I SHOULD RECEIVE WITHIN 7 DAYS. I WILL SEE IF THEY ACTUALLY DO WHAT THEY SAY THIS TIME. I WILL UPDATE WHEN IT SHOWS IN MY ACCOUNT. AND WE NO IT SHOULD NOT TAKE THAT LONG...24-72 HOURS AT THE MOST IS ALL IT SHOULD REALLY TAKE, ESPECIALLY TO A CARD. I HAVE THE EMAIL THAT WAS SENT TO ME FOR MY RECORDS GOING FORTH...

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now