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Report: #1392630

Complaint Review: 18 Nutrition - Internet

  • Submitted:
  • Updated:
  • Reported By: Cosmo — Mt. Dora Florida USA
  • Author Confirmed What's this?
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  • 18 Nutrition Internet USA

18 Nutrition 18 Shake I ordered what I thought was 1 bag of their shake. Plus a supplement. They charged me for 6 bags and the supplement. I called to cancel they said it shipped. Got Shipping notice 2 wks later. ! Internet California

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I ordered What I thought was 1 bag of Shake plus a supplement. When I checked my account they had charged almost $300 for 6 bags and the supplement. I called (the day I found the error) Which was 2 days after ordering and spoke to Michael. I asked to cancel the order. He said it had shipped already. I could return it after re-ceiving . They sent me an RMA link. 2 weeks later I receive a Ship confirmation notice! It had NOT SHIPPED WHEN i HAD CALLED 2 WEEKS PRIOR. I had a trip planned and was not going to be able to return within the 30 day window.  They would not extend the return date for me.  I called again and got Amos on the phone. He "slipped"and told me that the Chocalate had been out of stock when I ordered. The phone call was dropped as soon as he finished this statement, 

This is a scam company. They are going to charge me a 20% restock fee even If I can find someone to send the package back while I'm gone. 

They told me to call Fed Ex and cancel shippement. However Fed Ex cannot do this because this company ships Fed Ex to the U S Post Office and then the Post Office Delivers it.  What a Mess.  I'M sure this is another intention scam routine.

 

 

 

This report was posted on Ripoff Report on 08/14/2017 10:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/18-nutrition/internet/18-nutrition-18-shake-i-ordered-what-i-thought-was-1-bag-of-their-shake-plus-a-supplemen-1392630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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