• Report: #1120981
Complaint Review:


  • Submitted: Tue, February 04, 2014
  • Updated: Wed, February 12, 2014

  • Reported By: Sandhia — Laurel Maryland
51 West Center St Orem, UT 84057 Orem, Utah USA

1800Contacts Never sent me my Rebate of $75 despite of many promises. Orem Utah

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I purchased Contacts from them in October and sent in the forms for Rebate of $75 as they advertised.

When I did not receive anything, I wrote to them after 6 weeks.  They claimed that they never received the form but that they would send me the rebate and to wait for 2-3 weeks.  After the end of this period I contacted them again.  They said 'Oops, you gave us PO box address; we need real physical address'.  I gave them my home address and waited for 2-3 weeks as they asked me to.

At the end of this, I wrote to them again asking for the check's whereabouts.  They said 'oh we sent it to your PO box address by mistake.  Do you check your PO box?'  I said that I checked it a day before.  Then the lady said that she would call me back after talking with someone.  I have never heard anything back.  This last call was in January, 2014.

They are a big fraud!  How can it possibly take so long to send out a rebate and how can it keep getting lost somewhere?  I would never buy anything from them again and others should watch out for this sort of ripoff.

This report was posted on Ripoff Report on 02/04/2014 08:30 PM and is a permanent record located here: http://www.ripoffreport.com/reports/1800contacts/orem-utah-84057/1800contacts-never-sent-me-my-rebate-of-75-despite-of-many-promises-orem-utah-1120981. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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