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Report: #77318

Complaint Review: 247Downloads.com - Internet

  • Submitted:
  • Updated:
  • Reported By: 0010 Other
  • Author Not Confirmed What's this?
  • Why?
  • 247Downloads.com Internet Internet U.S.A.

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I've joined 247downloads and paid my 2year membership fee of $33. Downloaded the software, read the help file/manual and tried various times to make it work, but to no avail.

I emailed them 3 times to ask for help. They even specified what I should ask for, but still no reply. After a week of trying and waiting. I decided to cancel my membership and ask for a refund, because after all I got no benefits(except for wasting my time) from this membership.

Emailed then 3 times again, requesting a refund and cancellation of membership. And guess what??? NO REPLY!!!

What can I do with these thieves?

William
0010
South Africa

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This report was posted on Ripoff Report on 01/18/2004 02:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/247downloadscom/internet/247downloadscom-became-member-software-did-not-work-got-no-help-no-refund-internet-77318. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Suggestion

Consider filing a complaint with ecommerce.gov

AUTHOR: Jacqueline - (U.S.A.)

POSTED: Sunday, February 01, 2004

The website ecommerce.gov is made up of combined countries, who investigate unfair and deceptive selling practices, on the Internet. It doesn't cost any money to share your information.

I also wanted to add a name correction. The most likely Website Owner is: Hesham Eldabah. I put an "N" where there should be an "M".

I am also certain that the address is a drop box, because it belongs to:

Mail Boxes, Inc.
620 Park Avenue
Rochester, New York, 14607

I still strongly recommend that you call the number for 247Downloads: 1-585-234-0406. This number does come out of New York.

Get back to us if you can.

Please get back to us on who owns this number.

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#1 Consumer Suggestion

Icoporate owner is illusive and has registrar locks on nearly all vital information for customer care and support

AUTHOR: Jacqueline - (U.S.A.)

POSTED: Thursday, January 22, 2004

s HESHAN ELDABAH in charge of 247Downloads.com?This website and coporate owner is illusive and has registrar locks on nearly all vital information for customer care and support. I've also been to the site, and am not impressed with their insufficient support for their customers. This does not mean you shouldn't try for that refund. I do have contact information, but it may not lead you directly to the website owner or 247 Downloads Corporate CEO.

They are registered through GoDaddy.com, among others. They also have a clutter of network affiliates, which is annoying, because you need the actual corporation. These networks are notlegally accountable, and might only hand over information to law enforcement.

The one and ONLY Registrant that I could find for 247Downloads.com is HESHAN ELDABAH. I put that in bold cap, just to make sure the spelling is correct. IF he really is the web site registrant, maybe he should take responsibility, in negotiating with an unsatisfied customer.

Despite all of the Registrar Locks, I did find ONE consistent phone number: 1-585-234-0406. By the way, that area code is good in ALL of the United States, which is also annoying, and just makes it easier to hide. The area code information is according to Infospace.

It's funny how some corporations want your money, but they don't want you to know where they are located.

Here is one consistent address, which sounds like a "drop box". It might just be a simple post office box, and not an office address, but for what it's worth:

24/7 Downloads
620 Park Avenue, #313
Rochester, NY, 14607

If that is just a drop box, Heshan Eldabah might be anywhere, in the world. Here is a FAX for what it's worth: 1-585-329-5591

The address given serves for the Administrative, Technical, and Billing contact. This according to www.registerfly.com. They state that you can email them through support@registerfly.com, if you wanted to go that route. Maybe they can offer information, to you as an enrolled member, that I would not qualify to receive.

They are also registered with whois.enom.com. None of these places were any help. They all just give out that same drop box address. All that I can suggest is to call that phone number and send a FAX.

If possible, could you let us know what results you get through that number, because they have little or no contact information at their website, at least not with what I found today.

That phone number could just be Voice Mail or an Answering Service. Please let us know if it really directs you to customer support.

I wish I had more to offer. Hope this helps.

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