3dcart aka Infomart2000 3dcart is Complete Scam, Terrible Support, Full of Lies. Go to Shopify! Tamarac Florida

First off, do not sign any contracts with this company or yearly plans.

I decided to leave Big Commerce and migrate over to 3dcart during the summer of 2016. When I spoke with a sales representatives I was sold on all kinds of services and broken promises. The sales rep do not even know exactly what they are selling you. I signed up for a professional plan and was told that I will be able to have different plugins and add ons for my acconut. I also decided to pay for a custom design package (which was a disaster). 

My first experince with Techinal Support was really good. I recieved good customer service and the agents I spoke with helped me quick and efficiently. But that was the end of the good support. There were numerous occasions that I had issues and questions and support could not resolve and I would wait days and weeks for assistance. I spoke to supervisors Geronimo and William and constintly was told that the issue was being resolved without any eta.

With this company there are no refunds on anything. They do not tell you that until you request your money back. I was warned by a couple of friends that even though they say no hidden fees they over charge for all custom designs and services and then you get stuck in a corner and cant get out with your money. Anytime you want to do something for your website they will charge you. I was disgusted with this company and I see why companies that I hav spoken with have left 3dcart and gone to better companys such a Shopify and Volusion. 

3dcart is only good for very small companies that are on the start up. This is who there scam and lies will work on. If you have a real business then you are better off doing business with Shopify whom values and treats there customers very well. The best decision I have ever made was going to Shopify and from all the reviews and testimonial success stories I've read, the same goes for everyone else. 

Michael C.