A Solid Gold Sound ripoff fraudulent account access poor dj service Edgewood Kentucky

I filed a report with the better business bureau below is the information on my claim. I encourage everyone who hasn't done this yet to do so.

Complaint ID : 1773156
Better Business Bureau, Inc.
2217 E. 9th Street, Ste. 200
Cleveland,OH - 44115 1299
www.cleveland.bbb.org

I spoke to John yesterday, he made the mistake of actually answering the phone and he got stuck with some hard questions like "are you going to send out my money?" but to no avail he had an excuse ready to go (paraphrasing) "I'll be sending it out really soon." I thought that was interesting because last week when I talked to him he informed me that I would be recieving my refund on Monday or Tuesday at the latest and here it was Friday and he still hadn't sent it out.

What I really found amusing was that he read the report I wrote about the company and he was good and fired up. This is where John started to threaten me with libel and threatening to sue me and everyone who posted on this site. Since I wasn't aware of anything libelous I had said I challenged his threat by simply asking him what I said that was not true; John refused to answer. So he continued again with the libel thing and I asked again this time by saying "John, if you are going to threaten me with lawsuits saying that what I said was libelous why don't you tell me exactly what I said on that report that was untrue" his responce was "I don't want to get into it" that is the second try and of course nothing again, I was really hoping he could tell me so I could tell him that ABSOLUTELY NOTHING I SAID WAS UNTRUE AND I STAND BEHIND WHAT I SAID WHETHER IT MEANS HE TRIES TO SUE ME OR NOT. But just of a second let's take a look at the definition of libel

libel -- (a tort consisting of false and malicious publication printed for the purpose of defaming a living person)

Can someone please tell me what I say about John as a person? Sure I didn't paint his company in a positive light, but why should I? I have not had a positive experiance with them and I don't want others to go through what I am going through.

John ended his conversation about that by saying that I "picked the wrong people to mess with" and that I "should let sleeping dogs lie" once again we have the threat thrown at me and this is how I am responding to the threat.

John, if you are reading this and I know you will, I will NOT let sleeping dogs lie and I don't care who I "messed with" you have done me wrong time and again and I won't stop until I post my experiance with your company on every single website and with every single consumer action group there is.

Since I am in the mood to share I thought I would share a report I found about your company on the better buisness bureau

The BBB, Inc.
2217 East 9th Street
Suite 200
Cleveland, OH 44115-1299
(216) 241-7678

A SOLID GOLD SOUND
1280 SOM Center Rd. #333
Cleveland, OH 44124
View Location Map



Original Business
Start Date: 10/2/1982
Type of Entity: corporation
Principal: John Kruer, President/manager
Local Phone Number: (216)642-0150
Fax Number: (216)664-9503
Membership Status: NO
Business Classification: Disc Jockeys


The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

Customer Experience

In January 2003, Mr. Kruer informed the Cleveland Bureau that information contained in this report is inaccurate. However, he declined to provide current or corrected information. Without this information, the Bureau may not have current information concerning the company's management, address, or its nature of business.

Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaints.

When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them.

Closed Complaints
Number of complaints processed by the BBB since the firm's BBB file was opened in August of 2002: 4
Number of complaints processed by the BBB in last 12 months: 3

Complaints Concerned
Refund or Exchange Issues: 2
Outcome of all complaints -
Company did not respond: 2

Customer Service Issues: 2
Outcome of all complaints -
Company did not respond: 2



Additional Telephone Numbers

(216) 292-6003
(800) 333-2208
(888) 349-4677.

Additional Addresses

4401 Rockside Rd. #110, Independence, OH 44131.

Company Management

John Kruer, President/manager.

Additional File Information

According to information provided by Mr. Kruer in May 2001, this company began business at the Independence location in November, 2001. Mr. Kruer has informed the Bureau that this A Solid Gold Sound has no relationship to the company also known as A Solid Gold Sound that was at this same location previous to November 2001 and has since gone out of business. A report on the previous company is available on our website or can be accessed through our automated system by dialing 216-241-7678.

Bureau file information shows that Mr. Kruer operates Syncorp, the parent company of A Solid Gold Sound, at 800-333-2208. Mr. Kruer has been identified in Bureau files as a principal of the company since the Bureau opened its file in February, 1990.

The company appears to have locations throughout the country, including Phoenix, Denver, Chicago, Minneapolis, Buffalo, Columbus, Pittsburgh, and Milwaukee. Despite significant research, the Bureau has been unable to determine whether or not the company's locations across the country are part of a corporation or independently owned franchises.

As of April 16, 2004, mail sent to the Independence location has been returned as undeliverable.

The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.



Report as of: 1/8/2005

Copyright: 2005 The BBB, Inc.

As a matter of policy, the Better Business Bureau does not endorse any product, service, or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

The Better Business Bureau reports on members and non-members. Membership in the BBB is voluntary, and members must meet and maintain BBB standards. If a company is a member of the BBB, it is stated in this report.