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Report: #880299

Complaint Review: AARONS RENT TO OWN - Midwest City Oklahoma

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  • Reported By: Lori — DEL CITY Oklahoma United States of America
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  • AARONS RENT TO OWN 200 N AIR DEPOT, MIDWEST CITY, OKLAHOMA 73115 Midwest City, Oklahoma United States of America

AARONS RENT TO OWN AARONS SALES AND LEASE OWNERSHIP They claimed I owed more than I did on my lease and stated contract payment amounts, etc, were not correct. Midwest City, Oklahoma

*Author of original report: I found out someone from Aarons had subtracted a payment from my account!

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My most important complaint is that every employee I spoke with regarding my contract states it isn't correct.  One day I went into the store to make a payment on my account and was told by the cashier I did not need to make a payment because I was ahead on payments. When I asked how far ahead, he said I would need to call later and ask the auditor. The auditor said I was ahead as well, but when I asked her how much I still owed on my contract, she quoted an amount that equalled 6 payments, which is what would be left if I were not ahead on payments. To this day, I cannot get an honest answer from any employee at Aarons. I spoke with an employee named K.C. on May 8, 2012.  I asked him how much I had paid on my contract so far and he quoted an amount that was a full payment less than what my receipts totaled. I plan to pay off my contract in full with my next payment, but since no one can be honest with me, I don't know how much the payoff amount is. I still feel I should go by the contract amount, but it doesn.t state an early payoff amount. What should I do?

This report was posted on Ripoff Report on 05/09/2012 01:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aarons-rent-to-own/midwest-city-oklahoma-73115/aarons-rent-to-own-aarons-sales-and-lease-ownership-they-claimed-i-owed-more-than-i-did-on-880299. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

I found out someone from Aarons had subtracted a payment from my account!

AUTHOR: Lori - (United States of America)

POSTED: Wednesday, May 09, 2012

After several hours today of speaking with an area manager, she emailed me a spreadsheet of all the transactions on my account. Come to find out, someone had deducted a full payment amount from my account for no reason. There was no payment returned, and the area manager said someone had posted a payment without me making one (which there was none). In the end, I said all that should matter is how much I've paid in total payments. Add that up! I told her, " If someone did add then subtract a payment, my payment amounts should still be the same, right?" All she would say is that someone from corporate will be calling me.  I still have no resolution, and BEWARE,  THEY WILL TRY TO STEAL FROM YOU!!  

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