Complaint Review: Aarons Sales and Lease - sioux falls South Dakota
- Aarons Sales and Lease 3538 s western ave sioux falls, South Dakota United States of America
- Phone: 605-988-9999
- Web:
- Category: Furniture & Furnishings
Aarons Sales and Lease On 4 seperate occasions Aarons has charged my card for charges that I did not authorize. sioux falls , South Dakota
*UPDATE Employee: Response
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On 4 seperate occasions they have chared my card without authorization. The first 2 times they fixed it and took care of it. The 3rd and 4th time they won't fix, nor will they credit my account. I have submitted a copy of my statement 3 times now.
They sold me a kitchen table set that has chairs that keep falling apart. When I inquired about getting them replaced the manager said sure we can do that. Then when another manager takes over and I ask he says "sorry no chairs have been orderd and the table is now discontinued, don't you have a handyman that can fix them?". He offered to pay off the rest but I have yet to see that and it's been over 6 weeks.
I have been a customer of theirs for 5 years now and I am done! I will never use them again. The staff that runs that store are very rude and have no customer service skills. They tell you one thing and promise they will note the account which never gets done and they call you every 1/2 hour. THey start calling you before your due date to "remind" you that your payment is due. What is that?
I have gotten to the point that I refuse to pay the rest of my account until I get some answers and am prepared to take it to court if I have to. I have the proof I need.
THere is some shady activity going on at this location and as far as the company as a whole....I would say find somewhere else to shop, they rip you off anway.
This report was posted on Ripoff Report on 05/11/2012 08:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aarons-sales-and-lease/sioux-falls-south-dakota-57105/aarons-sales-and-lease-on-4-seperate-occasions-aarons-has-charged-my-card-for-charges-th-881662. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Response
AUTHOR: LUCKYDOGCARES - (USA)
SUBMITTED: Monday, May 14, 2012
Thank you for your review in reference to your local Aaron's store. I apologize for any inconvenience this may have caused you. I have forwarded your review to the district manager of this location. Please feel free to email me at Response@aarons.com if you need further assistance or have any additional questions. Thank you - Jessica
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