• Report: #828621
Complaint Review:


  • Submitted: Wed, January 25, 2012
  • Updated: Wed, January 25, 2012

  • Reported By: Brenda — Andover Maine United States of America
10 Stage Door Rd. Fishkill, New York United States of America

Abed Advanced Comfort Their air mattresses are not good quality and warranty is worthless, customer service a joke Fishkill, New York

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Just have to share my experience with purchasing a mattress from Advanced Comfort, Abed in 2001. Paid $1500 for two sided queen size mattress and in 2007 went to move the bed and found both rubber hoses had cracked and were junk. After much effort, two air mattresses were replaced under warranty. Recently, (4 years later) one mattress failed to inflate despite everything I tried. Was told that company is out of business, I could get a new air mattress (one side only) if I paid $177. What a joke. I can get an aftermarket one for a fraction of that. Do not buy from these people if you want anything covered under warranty. They made me jump through all kinds of hoops (original warranty copy, original receipt, pictures, etc.) and were surprised when I came up with it all. Suddenly, I had to pay $177 once I had all the paperwork in order. A scam.

This report was posted on Ripoff Report on 01/25/2012 05:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/abed/fishkill-new-york-12524/abed-advanced-comfort-their-air-mattresses-are-not-good-quality-and-warranty-is-worthless-828621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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