Complaint Review: A/C Solar Solutions - Lakewood Colorado
- A/C Solar Solutions 2533 Kipling St. Lakewood, Colorado USA
- Phone: 303-202-9627
- Web: info@ac-solar.org
- Category: Home Improvements
A/C Solar Solutions Altitude Marketing, Inc. Substituted solar panels other than contracted for, without permission. Lakewood Colorado
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On 9-7-13 I contracted with A/C Solar to install Isofoton solar panels on my home. The Isofoton solar panels are made in the U.S. and have a 30 year warranty. It took until 12-26-13 to have the panels installed.
A few weeks later I discovered that the company had substituted SunEdison panels, without notifying me and asking permission to change the contract. The panels I received are made in Malaysia and have a 25 year warranty. I have requested that the company remove the panels, fix my roof and cancel my contract with the finance company. They are unwilling to do so.
I received an e-mail from the finance company last week informing me that the dispute I had filed had been decided in my favor and I would no longer be charged. I asked my attorney to contact A/C Solar to come and get their panels. Today the finance company called to say that A/C Solar had filed a rebuttal at the last minute. (Not sure how that can happen when I already received a decision). I do not wish to be forced to do business with a company that is not above-board and engages in unscrupulous business practices. They claim I received a better quality product, but have provided no proof. Even if I had, that would be completely irrelevant. I did not receive what I contracted for. Their lawyer claimed that I was aware that I had received "upgraded Sun Edison" equipment when I signed the contract with the utility company. This is a blatant lie.
Do you research before contracting for solar panels.
This report was posted on Ripoff Report on 06/10/2014 05:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ac-solar-solutions/lakewood-colorado-80215/ac-solar-solutions-altitude-marketing-inc-substituted-solar-panels-other-than-contract-1153716. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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