Report: #631897

Complaint Review: Acai Optimum Plan

  • Submitted: Mon, August 16, 2010
  • Updated: Mon, August 16, 2010
  • Reported By: george — South Jordan Utah United States of America
  • Acai Optimum Plan

    Internet, Arizona
    United States of America

Acai Optimum Plan Deceptive advertiseing - don't fall for this scam - they will charge you for product you don't want Internet, Arizona

Show customers why they should trust your business over your competitors...

I found this company by following a link in a purported "news" story from "health5news". The "news" story is laced with links to the Acai Optimum site and tells a wonderful weight loss story.  The report is glowing with information about how the cost of the 30 day free trial is only $1.95 and no automatic shipping commitment.  Sounds good. 

When you click a link in the story it takes you to the Acai Optimum website. When you fill out the information for the offer, and after you have given them your credit card information you find out they are going to charge you $99.96 and give you a rebate to bring the cost down to $1.95 AND enroll you in an automatic shipping program. 

The fact that there are "gotchas" is partially disclosed on the payment page but in very small print which I didn't notice until after the order was placed. 

I called the company immediately to cancel the order and spent the next 30 minutes arguing with Dave about why he couldn't cancel the order as I had entered into a "contract".  Finally I was able to get a supervisor on the line who gave me a refund confirmation number.  We shall see if that actually generates a refund.

Any company that is so desperate for business that they hold onto an order like it might be their last is a company to stay away from.
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This report was posted on Ripoff Report on 08/16/2010 02:01 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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