Complaint Review: Acostmall - Select State/Province
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- Author Not Confirmed
- Acostmall Select State/Province USA
- Phone:
- Web: acostmall.com
- Category: Appliances
Acostmall Never received product acostmall.com
*Consumer Comment: Exact Same Thing Happened
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I ordered a Keurig coffee pot for $50 from Acostmall on August 22, 2013. On August 23, 2013 I received an order update with the detailed invoice.
On August 23, 2013, shortly after the 2nd email I received a 3rd email stating that my order had shipped and would arrive on September 3rd or 4th. I replied to that email asking for a tracking number. I received an email back stating that with free shippng there was no tracking number. This was from Stephanie J Morefield, Acostmal.com Support team.
It is 5:15 pm on September 6th and I have not received my package yet. At 4:33 pm and 4:48 pm I replied back the email asking where my package was as it had not arrived yet. I received 2 delivery failure emails back, stating that email couldn't be delivered to that said: Delivery to the following recepients failed: office@acostmall.com.
This report was posted on Ripoff Report on 09/06/2013 02:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/acostmall/select-stateprovince/acostmall-never-received-product-acostmallcom-1082330. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Exact Same Thing Happened
AUTHOR: AK1980 - ()
SUBMITTED: Saturday, September 07, 2013
This exact same thing happened to me. I ordered a Panasonic electronic shaver and was told it would arrive on September 3rd or 4th and I never received anything. I emailed the company and left 2 complaints in the contact us tab on the acostmall website, but I have still not heard anything back. Now, I am receiving the exact same failure when I try to email office@acostmall.com and I cannot even get on the website to make yet another attempt to get what I paid for. I also paid $50 for my item, and I have also still not received anything.
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