Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1075449

Complaint Review: ACS Absolute Comfort - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: n3WW — Houston Texas
  • Author Confirmed What's this?
  • Why?
  • ACS Absolute Comfort 12102 5th St, Houston, TX 77072 Houston, Texas USA

ACS Absolute Comfort A/C and Heating American Home Shield and ACS must be in cahoots! Houston Texas

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 

I really believe American Home Shield and ACS Absolute Comfort have worked a deal. ACS gets an easy $75 and American Home Shield doesn't have any out of pocket.  A similar thing happened to my husband and I as the previous writer except the tech blamed it on us behind our backs.  He wouldn't tell us why AHS wouldn't OK the repair and took off.  I get a call back telling me the so called tech reported we broke the unit and will have to pay all out of pocket.  I was in shock and tried to rebut. However, the person at American Home Shield didn't care and wouldn't listen.  She said we could get another company out there in a few days at an additional $75 for a second opinion.  (It's August and we have already been without AC for 4 days!!) 

ACS on 5th in Houston attempted to get my husband to set up an appt. to pay the full bill for a repair.  That was laughable!  It's a great deal for them.  They got $75 for the service call and, if the customer would fall for it, the full payment on the parts and labor.  We're not even convinced the diagnosis was correct based on internet reviews.  So...they don't have to take a cut rate as AHS would have given per their agreement, and American Home Shield is off scott free.  AHS makes homeowners believe they are paying for warranty when in reality the new blood has figured out how to scam policy holders.  After 15 years you are fired, American Home Shield!

Oh, and ACS has an F rating with BBB!

 

This report was posted on Ripoff Report on 08/13/2013 10:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/acs-absolute-comfort/houston-texas-77072/acs-absolute-comfort-ac-and-heating-american-home-shield-and-acs-must-be-in-cahoots-hou-1075449. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now