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Report: #1091091

Complaint Review: Advanced Tech Support - Boca Raton Florida

  • Submitted:
  • Updated:
  • Reported By: Gabriel — San Pedro California
  • Author Not Confirmed What's this?
  • Why?
  • Advanced Tech Support 700 Banyan Trl Ste 200 Boca Raton, Florida USA

Advanced Tech Support Rippoff Company, They infect your computer, and never fixed Boca Raton Florida

*Author of original report: After this Ripoff Report They fixed my computer

*UPDATE Employee: Advanced Tech Support

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 THIS PROFESSIONAL SCAM COMPANY, SOLD ME THEIR SERVICE TO REPAIR MY COMPUTER ONLINE. THEN ANFTER $198.99 DOLLARS LATER, THE COMPUTER START ALMOAST NOT WORKING. tHE WERE "WORKING FOR 5 DAYS, 10 HOURS A DAY, AND THEY CANNOT FIX IT. fINALLY ONE OF THE GUYS, TOLD ME THAT i NEED A NEW ANTIVIRUS FOR "ONLU $200". i DENIED, AND HE WAS INSIDE MY PC ONLINE.THEN AFTER SEEN THAT I CANNOT BUY HIS SCAM, HE HANG UP ON ME AND LEAVE ME MY COMPUTER TOTTALLY RUINED. NOW I DISCOVER THAT THEY HAVE A C IN BBB. IF SOMEBODY WANT TO SUE THEM I'M READY. IS SO POSSIBLE THSY WE CAN MAKE A CVLASS A ACTION AGAINST THIS DESPICABLE PEOPLE. DON'T BUY NOTHING FROM THEM ALL THE SOFTWARE THAT THEY SELL IS INFECTED QIE VIRUS, IN THAT WAY THE GONNA SELL YOU THE DISGUSTING, GOOD FRO NOTHING TECH SUPPORT.

This report was posted on Ripoff Report on 10/10/2013 09:50 PM and is a permanent record located here: https://www.ripoffreport.com/report/advanced-tech-support/boca-raton-florida-rippoff-1091091. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

After this Ripoff Report They fixed my computer

AUTHOR: Gabriel - ()

POSTED: Friday, October 18, 2013

After this Ripoff Report, they fixed my computer. But I lost most of my financial data, and others programs. They returned my money and leave my computer like when I just bought it  . It was a 2 weeks ordeal experience. Don't even try these guys. I still don't recomend them.

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#1 UPDATE Employee

Advanced Tech Support

AUTHOR: Advanced Tech Support - ()

POSTED: Friday, October 11, 2013

Hello

I am very sorry to hear of the recent complications that you have experienced.  Advanced Tech Support is dedicated to making our customers happy.  We would like to hear from you directly so we can correct any and all issues you are experiencing. 

We are in the business of removing and cleaning corrupt files that slow down and infect computers.  Computers are very complex and it’s not uncommon to remove an issue and have another arise.  Modern day infections are built to spring up other issues when trying to remove the main threat.  When this takes place it can look like the problem or threat is new because of the work being performed.  This is not the case.

Please reach out to us via one of our official support channels.

To contact one of our support agents please visit our contact page here: http://www.advancedtechsupport.com/contact-us.aspx

You can chat with a live chat support person from 8am to Midnight EST time 7 days a week.  If you like you can call us directly at 1-800-978-4501 24 x 7

We truly appreciate your business and look forward to hearing back from you.

Warmest regards,

Advanced Tech Support

atsrelations@advancedtechsupport.com

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