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Report: #1165359

Complaint Review: Advanced Tech Support - Internet

  • Submitted:
  • Updated:
  • Reported By: RippedOff — Chattanooga Tennessee
  • Author Not Confirmed What's this?
  • Why?
  • Advanced Tech Support Internet USA

Advanced Tech Support Stay Away Internet

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Biggest rip off ever.  Make sure you call customer service to get refund!!! Wish I had checked this website first. I found Advanced Tech Support via internet search. I thought the small fee was worth it to get my PC fixed. When I paid I was told to call a number to activate my account. The activation did not work so I was transferred to service tech. After getting sucked in to paying $400 four different reps worked on my PC. They totally killed it.  I called back and rep told me I needed to buy something else. I said no And that I wanted a complete refund. He kept telling me that this new something would fix my PC. I said no. I told him to transfer me to get refund. He finally did. I told customer rep i wanted refund. She went into all sorts of dissertations and wanted to know my entire PC story. I told her "you killed my PC". She finale did give me a complete refund on my credit card. It took 3 days for my credit to appear on my card record. 

This report was posted on Ripoff Report on 07/27/2014 03:57 PM and is a permanent record located here: https://www.ripoffreport.com/report/advanced-tech-support/internet-stay-away-1165359. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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