Report: #644907

Complaint Review: Aetna - El Paso Texas

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Submitted: Mon, September 27, 2010
Updated: Mon, September 27, 2010
Reported By: Kris — Phoenix Arizona United States of America

Author Not Confirmed

Why?

Aetna P.O. Box 981106 El Paso, Texas United States of America

Phone:
Web: Aetna.com
Category: Health Insurance

Aetna Repeatedly denies valid claims, lies about reason El Paso, Texas

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Aetna has repeatedly denied claims that are perfectly valid. When I call them or email them they give BS reasons why the claims are not covered. When I ask them why they are violating their own policies, refusing claims that are clearly covered according to the information they sent me and the information on their website, and lying to their paying customers, I get no response whatsoever. All I get is "you are responsible for the full amount of this claim".

So far the amount they have refused to cover is under $1000, so I am not going to bother calling a lawyer. From reading the many other complaints against Aetna I'm pretty sure I'd lose anyway.

If you have a choice, DO NOT use Aetna for anything.

This report was posted on Ripoff Report on 09/27/2010 01:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aetna/el-paso-texas-79998/aetna-repeatedly-denies-valid-claims-lies-about-reason-el-paso-texas-644907. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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