All Creatures Animal Hospital This company quotes a price, performs the work, then overcharges. Murrieta California

I called the clinic to get a price and appointment for rabies shots for my two dogs. Yellow Pages ad promises free exam for first time customers. Though the Yellow Page offer did not mention free exam for one dog only, I was told I would be charged for the second dog.

Though there was only one other customer in the clinic, I was left waiting over an hour before being attended. I believe it was because I was asking for the free exams and rabies shots only.

When the assistant approached me, I asked what it would cost for the full set of shots and was told it would be an additional $50/dog. I asked if the shots were for three years and the answer was affirmative. I agreed to have both dogs receive all the shots. When Dr. Ahmed came in to give the one free exam he said I he wanted to draw blood for testing. I thought that was part of the exam but to be safe, I asked if it was included in the exam. He replied that there would be an additional charge of $165. I declined. He frowned and left the room leaving me to cool my heels for another fifteen minutes. Finally I left the dogs in the exam room and asked the receptionist why the delay.

Finally, another assistant entered the room, administered the shots, and then informed me that I would have to return three more times at a cost of

Larry
Lake Elsinore, California
U.S.A.