March 18, 2007
I recivice a over draft charge from my bank because ,I didn't have enough to cover two amount taken from my checking account by Alliance One Receivables. I have written them a check for $20.00 which they took , what I had not written a check for was a $147.47 , in which they also took my bank pay them because I was
only ten dollars short for the $147.47. The bank charge me a $33.00 fee in order to pay Alliance One both amounts. The thing is Alliance One did not give me credit for the unauthorized charge of $147.47. My account balance with them before my $20.00
payment was $386.00 dollars.
After from they took the $20.00 and the $147.47 payment, I call them about my acount balance. i was given the run around for almost ten minutes, before someone finally told me my reminder balance was $366.00 dollars. I ask then I my next payment was due and was told March 13,2007. I reply why was my payment due so early when my first payment for them in january of 2007 was on the 26 th of that month. I was rudely told that "I have 30 days to pay them. I then reply that if my payment was due on the 13th of March, as of March 9,2007(the day i made this phone call) I have not reiceved a statment.I was then rudely spoken to again "that I knew I have to pay this bill,". I finally recieve my statement March 17 ,2007 where cleanly type at the top of the statement listed my due date as March 29,2007. To recap I was charge an unauthorized amount which was given no credit for. I was spoken rudely to twice when I dare ask simply questions. Charge by my bank for AllianceOne mistake.
The last bit here I wasn't given credit for the payment because AllianceOne stuck my acount information one someone else account. I have to wait for the checks to be return to my bank to proof that some woman in green valley, Mo AllianceOne account was credited with my money. May I add ( I live in the state of Saginaw ,Michigan. I now have a copy if this poor woman bank routing number and account number , address and the her handwritting. AllianceOne has not just wrong me but her as well.